Current Vacancies
1)Position: Senior Trust Fundraiser (starting ASAP)
HOURS OF WORK: 18 hours a week
SALARY: £35,000 pro-rata £18,000
To maintain the fundraising function and thereafter, manage, develop and implement a fundraising plan for the next three years to deliver growth and to meet agreed targets.
Main Responsibilities:
- Develop and implement a fundraising plan to meet an income target of more than £200,000 per year
- Develop short and long-term plans together with new initiatives for the growth of fundraising
Identify, research and secure funding opportunities within the scope of the charities strategic plan and write tailored applications to trusts and statutory sources
- Account manage a portfolio of trust and foundation donors ensuring high levels of stewardship to maximise opportunities for long term support
- Develop a case for support for the OCC and manage the process of approaching and applying for funds from grant giving organisations and corporations. This includes giving presentations and arranging suitable events for supporters and funders
- Produce written reports and statistics when requested highlighting areas of concern
Manage the ongoing performance of the fundraising function and feed into quarterly Board reports
- Manage the fundraising donor database to ensure all databases are kept accurately updated and utilised effectively (i.e., Raisers Edge)
- Conduct regular meetings with funding contacts and prospects and organise and deliver presentations
- Create and manage ongoing relationship development with stakeholders to secure longer term committed support
- Plan and implement a calendar of fundraising events, including major participation events (e.g., 5 or 10k events, parachute jumps etc) and a series of bespoke community fundraising events, such as activities for schools, pub quizzes, dragon-boat races, etc., alongside the Marketing and Communications Manager
- Undertake any other reasonable task required by the Marketing and Communications Manager or the Managing Director.
Essential Skills:
- Strategic planning – the ability to develop and implement a charity-specific fundraising plan
- A proven track record in charity fundraising with experience of a wide range of fundraising functions including legacies, trusts and events
- Significant experience of managing and achieving targets within a fundraising environment
- Experience of dealing with people from a wide range of backgrounds, and at all levels
- Ability to communicate clearly and persuasively at all levels
- Excellent interpersonal, communication and presentation skills
- Enthusiasm, passion and commitment
- Positive can-do attitude and a pro-active approach
- Self-motivated and the ability to work independently
- All round IT skills, i.e., a working knowledge of Raisers Edge, word-processing, spreadsheets, database management and web-based technologies
To apply please send your CV and covering letter to: [email protected]
2) Position: Receptionist (starting ASAP)
HOURS OF WORK: 8.30 am to 4.30 pm and 9.30am – 5.30pm (shift)
DAYS: Monday – Friday (35 hrs per week)
SALARY: £23,000 pa
Clinic LOCATIONS: 3 Days in our pop-up Clinics and 2 Days Hybrid working
(Clinics are – Warren Street, Shoreditch and Southfields)
Overall Responsibility:
The Receptionist is responsible for managing the reception area, as directed by the Clinic Operations Manager; liaising with the Consultants-in-Charge, as necessary, and ensuring patients and visitors are treated professionally.
The post holder will be required to cover all three pop-up clinics on Tuesdays, Thursdays and Fridays and work from home on Mondays and Wednesdays.
Being the Front of House, the receptionists will be the first point of contact for staff and patients, meeting and greeting them in a professional manner whilst additionally providing an administrative support.
Reception Duties:
- In accordance with reception policies and guidelines, provide a professional reception service (attending to telephone calls, receiving patients, taking donations, managing electronic diary, – make/amend/cancel appointments, cashing up at the end of the day and ensuring smooth running of clinic). Ensuring all email enquiries are responded to in an efficient & timely manner and assigned administration work is completed within the timeframe advised.
- Responsible for the diary booking system ensuring patients are seeing within the required time
- Retrieve, file and safeguard patient notes in line with Data Protection requirements.
- Responsible for the processing of all new patient data and create files
- Monitor and update the diagnostic codes on patient files, ensuring all other data is inputted correctly in the Clinic office database system.
- Responsible for ensuring patients are subscribing to the charity’s Gift Aid scheme.
- Assisting with monthly Gift Aid recording in Raiser Edge Database
- Help in setting up reception area and clearing away at the end of the day. Ensure the general tidiness of the reception as well as patient waiting areas, throughout the day
Other Admin Tasks:
- Maintain accurate data records for clinic performance, in order for the Clinic
Operations Manager to produce monthly reports.
- Support with the annual archiving of patient files, including updating patient records
in the Clinic Office Database.
- Assisting with ordering of clinic equipment and stationery.
- Assist in promoting the health, safety and security in all clinics as defined in the
Practice Health & Safety Policy.
- Any other reasonable duties as requested by line manager or other senior staff.
Essential Skills:
- Over 2 years’ experience working in a busy reception area or customer service (advantage if worked in a medical environment with electronic booking system).
- Computer literate (intermediate level)
- High levels of customer service and administration skill
- Excellent communication skills and ability to communicate information to patients, and to the team
- Organised, detail focused
- Diligent, flexible and able to work as a team.
- Innovative, able to use initiative (within the framework of the running of the clinic)
- Able to multi-task and work amidst noise and constant disruption.
- Tolerance and patience – able to deal with the varying moods of parents.
- Knowledge and understanding of the principles of confidentiality.
- Demonstrate the personality and passion to help our patients and their families.
To apply please send your CV and covering letter to: [email protected]
3) Position: Senior Clinical Tutor on Fridays (starting from November 2023)
Duties include:
- Work at the Osteopathic Centre for Children one day a week.
- Be responsible for clinical and academic teaching of paediatric osteopathy at postgraduate level.
- Supervise the work of the CPO and DPO Osteopaths as directed by the Consultant-in-Charge.
- Ensure that patients are properly cared for.
Person Specification:
- Past DPO and MSc graduates of the OCC with a teaching qualification and extensive experience in paediatric osteopathy.
For more details and to apply please forward your CV and cover letter to [email protected].