The OCC is committed to looking after our patients, osteopaths and admin staff’s safety during the Covid pandemic.
The Government guidelines are reviewed weekly and company protocols amended accordingly.
We are carrying out heightened cleaning regimes – to ensure points of contact routinely touched are regularly disinfected.
All patients and parents will be temperature-checked by our reception team before being invited into the clinic. Only one parent/carer and patient can come into reception and clinic to ensure social distancing.
All osteopaths and the reception team will be wearing visors and/or face masks and gloves.
Patients are required to follow the government guidelines regarding the wearing of masks.
Our plinths are covered with disposable covers and are changed after each patient and the plinth cleaned with an anti-viral solution.
Proper hand-washing and disinfectant application is mandatory and hand sanitizer gel is available in the reception and the clinic areas.
Patients should arrive 3-5 minutes before their appointment, and appointments are only carried out when pre-booked.
Patients may be required to wait outside if necessary, to prevent crowding in the premises.
Patients are all asked to donate by card if possible.
Disinfectant hand-wash is available on all basins in the toilets.
The toilets will be cleaned frequently – the surface/handle of the toilet doors, and the toilets in general. Regular checks are carried out by our reception team.
Thank you all for your continued support.